112233 baji Privacy Policy

01 Introduction

112233 baji takes user privacy seriously. When you create an account on our platform, play games, make a deposit, or contact us, you are required to provide certain personal information. This privacy policy explains in detail how that information is collected, processed, and stored.

This policy should be read alongside our Terms and Conditions, which set out the overall conditions for using the service. Continuing to use the platform means you agree to this privacy policy.

This policy applies only to the 112233 baji website and its associated mobile applications. Any third-party websites or services may have their own privacy policies, for which we are not responsible.

02 What Information We Collect

112233 baji collects information in several ways. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily give when registering an account, logging in, or contacting customer support:

Full name and date of birth
Email address and mobile number
Password (stored in encrypted form)
National ID card or passport details for identity verification (KYC)
Payment details such as bKash, Nagad, or Rocket number
Bank account details (for bank transfers)

2.2 Automatically Collected Information

Information collected automatically while you use the platform:

IP address and device identifier (Device ID)
Browser type and version
Operating system information
Session duration, login and logout times
Cookie and local storage data
Gaming activity, betting history, and transaction records

03 How We Use Your Information

Collected information is used only for specific, legitimate purposes. 112233 baji processes your information for the following reasons:

3.1 Account Management and Identity Verification

Information is used to create accounts, handle logins, and complete identity verification (the KYC process). This ensures that every account belongs to a real individual and that the account holder is at least 21 years of age.

3.2 Transaction and Payment Processing

Payment information is needed to process deposits and withdrawals correctly. This information is used to secure transactions made via bKash, Nagad, Rocket, and bank transfer.

3.3 Customer Support and Communication

Contact details are used to send important account notifications, transaction confirmations, and technical support via email or SMS. Our 24/7 live chat and email support teams may also access this information when needed.

3.4 Security and Fraud Prevention

Device and login information is monitored to prevent unauthorized access, account hacking, and financial fraud on the platform.

3.5 Responsible Gaming

Gaming activity data is analyzed to identify patterns of problematic behavior. In line with our Responsible Gaming policy, this helps users maintain healthy gaming habits.

04 Sharing Information and Third Parties

112233 baji does not sell, rent, or otherwise commercially provide your personal information to any third party. However, limited information may be shared in certain specific circumstances:

4.1 Service Providers

Payment gateways, identity verification agencies, and technical service providers receive only the minimum information necessary to operate the service. These organizations work under strict confidentiality agreements and may not use the information they receive for any other purpose.

4.2 Legal Obligations

112233 baji will disclose information if legally required to do so by a valid order from a competent authority or other legal necessity.

4.3 Game Providers

Software from Evolution, Pragmatic Play Live, and other game studios runs on our platform. These providers may see technical data from game sessions, but your identity or payment information is not shared with them.

05 Cookies and Tracking Technologies

The 112233 baji website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve how the site functions.

5.1 Essential Cookies

The platform cannot function properly without these cookies. They are needed for basic functions such as maintaining login sessions, validating security tokens, and remembering your preferred language.

5.2 Functional Cookies

These cookies remember your preferred settings, such as language selection or display preferences.

5.3 Analytics Cookies

Analytics data is collected to understand how different parts of the site are being used. This data is processed in aggregate and is not used to identify any specific individual.

You can disable non-essential cookies from your browser settings. Doing so may, however, limit some functionality of the platform.

06 Data Security Measures

112233 baji applies industry-standard technical and administrative measures to protect your information:

All data transmitted to and from the website and app is secured through SSL (Secure Sockets Layer) encryption
Passwords are never stored in plain text; only encrypted hashes are kept
Payment information is stored at the highest level of encryption
Firewalls and access controls are in place to prevent unauthorized access to servers
Access to data is limited to designated staff with specific responsibilities
Regular security audits and vulnerability assessments are conducted

As with any digital system, absolute security cannot be guaranteed, but we are committed to ensuring the highest level of protection.

07 Data Retention Period

112233 baji does not retain any information longer than necessary. Retention periods are determined by the type of information:

Active account data is retained for as long as the account remains open
Transaction records are kept for a defined period as required by law
Identity verification data may be retained for a period after account closure to meet regulatory obligations
Customer support chat logs are generally kept for up to 90 days

Once the defined retention period ends, data is securely deleted or anonymized.

08 Your Rights

You have certain rights regarding your personal information. 112233 baji respects these rights:

8.1 Right to Access

You may request to know what information is stored in your account. Upon receiving a verifiable request, we will respond within the applicable timeframe.

8.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected. Some information can be updated directly in your account settings.

8.3 Right to Close Your Account

You may request to close your account at any time. However, information that is legally required to be retained will be kept for the defined period.

8.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can cancel your subscription through account settings or by contacting the support team.

To exercise these rights, contact us via our 24/7 live chat or email. You can also visit our FAQ section for answers to common questions.

09 Information of Minors

112233 baji is strictly not intended for anyone under the age of 21. We do not knowingly collect any information from minors. Age is verified at the time of registration, and in cases of doubt, detailed verification including identity documents is carried out.

If evidence is found that a minor's information has been collected by mistake, that account will be closed immediately and the relevant data will be deleted.

10 Policy Changes

112233 baji reserves the right to update this privacy policy as needed. In the case of significant changes, a notification will be sent to your registered email or displayed on the platform.

After each update, the date of the new version will be shown at the top of this page. Continuing to use the platform after a change means you have agreed to the updated policy. You are therefore encouraged to read this policy regularly.

11 Contact Us

If you have any questions, feedback, or complaints about this privacy policy, please contact us:

Live Chat: 24/7 direct support (available in both Bengali and English)
Email: [email protected]

To learn more about us, visit our About Us page.